FAQ

Overview

1. What is GPU Virtual Machine? GPU Virtual Machine or GPU VM is an isolated system with dedicated GPU, CPU, memory, network interface, and storage, created from a GPU Cluster consisting of hardware resources. This service provides multiple pre-configured virtual machines designed to match your workload requirements, offering flexible options from 1 to 8 GPUs per VM.

Features

2. Can I resize a GPU Instance (CPU, RAM, or Disk)?

• With Block Storage – Ephemeral Disk (NVMe): GPU VM offers pre-configured flavors for GPU, CPU, RAM, and Disk. You cannot customize them. Please choose a suitable configuration or contact FPT Cloud Support for assistance.
• With Block Storage – Persistent Disk: GPU, CPU, and RAM are fixed configurations. You can resize storage according to your needs, but not lower than 100 GB per Instance.

3. How do I allocate a public IP for my GPU Instance?

• With Block Storage – Ephemeral Disk (NVMe): You can only allocate a Floating IP after the GPU Instance is successfully created. Note that you must configure IP port (port forwarding) to complete the IP configuration. See detailed instructions here/
• With Block Storage – Persistent Disk: You can allocate a Floating IP while creating a new Instance or after the Instance has been successfully created.

4. Which functions are not supported for GPU Virtual Machine with Ephemeral Disk (NVMe)? The following functions are not supported for GPU Virtual Machine using Ephemeral Disk (NVMe) with NVIDIA Hopper (H100, H200):

• Resizing Instance (adding/removing GPUs, resizing CPU, RAM, or Disk)
• Snapshot
• Creating a template from a GPU Instance
• Only instance backup with Veeam is supported.

5. Which storage options are available for GPU Virtual Machine? There are two types of Block Storage:

1. Ephemeral Disk (NVMe):
   • Fixed capacity per GPU Instance package (cannot be expanded)
   • Optimized for training workloads, not long-term storage
   • Does not support automatic backup or restore
2. Persistent Disk:
   • Storage capacity can be expanded as needed
   • Optimized for long-term data retention
   • Supports automatic backup and restore
   • Charged separately for storage usage (not included in GPU Instance cost)

Note: File Storage (High-performance Tier) service is currently only supported in the Vietnam region.

6. In which regions is GPU Virtual Machine available? GPU Virtual Machine with NVIDIA Hopper (H100, H200) is available in the following regions:

• Hanoi 2, Vietnam
• Tokyo, Japan

Billing

7. How will I be charged for GPU Virtual Machine? There are two billing models:

• Reservation: Fixed price with limited resources based on demand, paid in advance (partially or fully) or afterward. Billing period can be 3–9 months or 1–5 years.
• Pay-as-you-go (PAYG): Allows you to use unlimited resources and pay afterward. The billing unit is usually per hour.

8. Does FPT charge for GPU Virtual Machine in Stopped state?

• With Block Storage – Ephemeral Disk (NVMe): Yes. Instances in stopped state continue to reserve the server for your use and therefore still incur charges until you release this server. If you do not want to continue accruing charges for the server, please DELETE THE INSTANCE in the FPT Cloud Customer portal.
• With Block Storage – Persistent Disk: No. GPU, CPU, and RAM of stopped Instances are not charged. However, storage is still charged until you completely delete it.

You are also charged for other services and resources attached to any GPU Instance.