Billing Plan
What is a Billing Plan?
A Billing Plan defines how your subscription or service usage is priced, billed, and renewed. It specifies the exact products or services you are entitled to use, your payment schedule, and how your balance is managed throughout the billing cycle.
Each Billing Plan includes the following key elements:
Services Included
Each Billing Plan clearly defines which service(s) or product(s) you are authorized to use. Depending on your setup, a plan can apply to:
- A specific service such as GPU Container, Model Fine-tuning, or AI Inference.
- A comprehensive plan that covers all available services under your account.
Duration
Your Billing Plan determines how long it remains active. The duration is flexible and can be set monthly, yearly, or based on your actual usage period.
Payment Options
Billing Plans support multiple payment structures:
- All Upfront: Pay the full amount at the start of the plan.
- Partial Upfront: Pay part of the total cost upfront and the remaining balance later.
- Postpaid: Use first, pay later according to actual usage or after the billing cycle ends.
Both online (credit card, e-wallet) and offline (bank transfer) payment methods are supported.
Plan Amount and Expiration Rules
Each Billing Plan comes with a total plan amount — the maximum credit or spending limit allocated to your account. When this total amount or the plan duration is reached:
- The plan will automatically expire.
- Any further usage will be charged to your available Voucher Credits or Top-up Credits.
- Charges will follow on-demand pricing until a new plan is activated or renewed.
How a Billing Plan Helps You
- Choose a plan that best matches your usage and budget.
- Always know what is included and how your cost is calculated.
- Upgrade, downgrade, or pause your plan anytime based on your requirements.
- Automatic renewals and invoices ensure you never miss a payment.
Steps to Use a Billing Plan
Contact Sales for Consultation
To start using a Billing Plan:
- Contact the Sales or Customer Support team of AI Factory directly for consultation.
- Or access AI Factory → Billing → Billing Plan, then click Contact Sales to send a consultation request online.
The AI Factory team will advise you on suitable Billing Plan options based on your usage and needs.
AI Factory Processes and Creates the Billing Plan
After the consultation, AI Factory will process and create a Billing Plan tailored to your requirements. Each plan is configured with:
- Type of service/product — e.g., GPU Container, Model Fine-tuning, AI Inference.
- Usage duration — monthly or yearly.
- Total plan amount (credit or budget limit).
- Pricing details and payment method — online or offline bank transfer.
AI Factory will send the full plan details to you for confirmation before activation.
Use Services Within the Billing Plan Scope
When your Billing Plan is activated:
- Use all services within the plan's defined time and total amount limits.
- Track your usage in the Credit History tab in AI Factory Billing.
- View full details of your plan at Billing → Billing Plan → View Details.
In this section, you will find:
- Which services are included in your Billing Plan.
- Remaining usage balance and time limit.
- Total amount spent.
- The current status of your plan (Active, Expired, or Pending Renewal).
If your Billing Plan includes multiple services, the Service Details section shows a breakdown of each service's usage, including:
- The specific services covered under your plan.
- How much amount has been spent on each service.
- Remaining quota per service.
When the total plan amount or duration has been fully used, the Billing Plan will automatically expire. Any additional usage will be charged to your Voucher Credits or Top-up Credits at on-demand pricing. To maintain continuous service, contact the Sales team to renew or create a new Billing Plan before your current plan expires.