Skip to main content

Set Up Agent Installation Package and Install Agent

The agent is a software component installed on each server to be protected, allowing the Trellix server to remotely monitor and deploy security policies. Supports Windows, Linux, and macOS.

Installation on Windows

  1. In the admin interface, select System Tree > New System.

    System Tree interface with New System option

  2. Copy the URL that was just generated.

    Newly generated agent installation URL

    Example Windows Agent URL:

    https://am.fptcloud.com:8443/ComputerMgmt/agentPackage.get?token=d0ace512f20025972b13c8554162e74fe3d6ecdc
  3. On the machine where Anti-Virus needs to be installed, open a browser, navigate to the URL above, then select Install.

    Trellix agent installation page on Windows

  4. Follow the installation instructions (Next/Install) and wait until the agent installation is complete.

    Trellix agent installation process on Windows

  5. Check the agent status. If the Trellix icon is not yet visible in the task bar, run the following command then select Collect and send Props, Send Events, Check New Policies.

    Trellix agent icon in the Windows task bar

    "C:\Program Files\McAfee\Agent\cmdagent.exe" -s

    cmdagent interface for checking agent connection

Installation on Linux

  1. Download the agent script file from the installation URL:

    https://am.fptcloud.com:8443/ComputerMgmt/agentPackage.get?token=e50140e04eea0aa17f171feca9864bf06cedf0f4
  2. Rename the downloaded file:

    mv <downloaded_file> trellix.sh
  3. Grant permissions and run the installer (requires root privileges):

    sudo chmod +x ./trellix.sh
    sudo ./trellix.sh -i

    Trellix agent installation process on Linux

  4. Verify the connection to the server:

    sudo /opt/McAfee/cma/bin/cmdagent -f
note

After the agent is successfully installed, the Trellix server will automatically deploy Endpoint Security (immediately) and update ENS (at 12AM). These tasks were pre-configured before the service was provisioned. You can view and customize the tasks in the Client Tasks Management section.