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Account/Password via new FCDClient

For the most stable and feature-complete experience, giving you direct control through the application.

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You only need to complete Step 1 (installation) once. On subsequent visits, you can connect directly from the FCDClient application.

Step 1: Install the new FCDClient​

1. Open the service homepage with the correct URL​

Valid URL formats:

  • Your organization's dedicated FCD URL (provided by your customer administrator)
  • A URL that already contains a valid authentication code (format: code.domain). Example: pil783454741.pilotfcd.online
  • The service default URL
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The URL is provided by your customer administrator.

Open the service link in a web browser and select Access through FPT Cloud Desktop Client.

FPT Cloud Desktop access method selection screen

2. Download, install, and open FCDClient​

The system automatically downloads the latest FCDClient version compatible with your operating system.

If the browser shows a download warning:

Browser download warning

Click the three-dot menu > Keep > Keep anyway.

Confirm keeping the downloaded file

After the download completes, select Open file to install the application.

Open FCDClient installer

On Windows: When the "Windows protected your PC" popup appears, click More info then Run anyway.

On macOS:

  1. Drag the installer into the Applications folder
  2. Open the installer and click Open to confirm
  3. Check Don't warn me when opening applications on this disk image

Installing FCDClient on macOS

FCDClient is now installed. Open the FCDClient application.

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On macOS: You also need to install the Microsoft Windows App from the Mac App Store.

Installing Microsoft Windows App on macOS

If your device shows a warning about FCDClient, go to Settings > Privacy & Security > Open Anyway for FCDClient.

Step 2: Access your virtual desktop via new FCDClient​

3. Open FCDClient and sign in to the Authenticator (Server)​

  • If FCDClient already has server details (filled in previously, or downloaded from a URL containing a valid authentication code): Select Connect Server and enter your account credentials as described in step 4.

FCDClient with server details pre-filled

  • If FCDClient has no server details: Select New Server > Enter a valid URL or Domain (provided by your customer administrator).

    Example: Enter the full URL pil783454741.pilotfcd.online directly, or enter the domain pilotfcd.online first, then enter authentication code pil783454741.

Adding a new server in FCDClient

4. Enter your username and password​

Enter the username and password for the server you want to sign in to.

Username and password entry screen

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If a two-factor authentication QR code is displayed:

  1. Download and install the Microsoft Authenticator app on your phone from the App Store or Google Play.

Two-factor authentication QR code screen

  1. Open the Authenticator app and scan the QR code.

Scanning the QR code with Microsoft Authenticator

  1. The app syncs and displays an OTP. Enter the OTP and click Submit. Authentication (Server) login is successful.

5. Access your virtual desktop​

On the virtual desktop list screen, select the virtual desktop you want to access.

Virtual desktop list in FCDClient

Enter your virtual desktop login credentials if prompted. Virtual desktop access is successful.

Additional features in the new FCDClient​

  • Auto-connect Server: Connects directly to the Authenticator when you open FCDClient (applies only when launching the app directly; not supported when using Access through FCDClient on the homepage)
  • Settings: View installed FCDClient information
  • New Server: Add a new Authenticator Server
Last updated on by Dang Tran